Duplicate Groups
MY ROLE AS SR. DESIGNER
Discovery Interviews
Process Mapping
Information Architecture
Prototyping
Wireframing
UI Design
PROBLEM TO SOLVE
Supply chain management organizations have messy inventory data resulting in a large number of duplicate materials across all facilities. They have a need to clean up thier data to get rid of the duplicate records and reduce inventory.
TARGETS & OKRs
-
Reduce organizational inventory duplicates by 15%
-
Reach a duplicate acceptance rate of 25% for MVP
STEP ONE:
Wireframing
Early stages of design concepts for duplicate groups displayed and highlighted differences within a material description making it easier for the users to identify duplicate materials.
Uncertainty of data display, functionality, and UI design led to the beginning of building out a user research testing plan to answer some major questions around supply chain's duplicate parts.
STEP TWO:
Prototyping
A clickable prototype was built -- in UXPin -- based off of general feedback from stakeholders, engineers, data scientists, and project managers.This prototype supported a series of different tasks and goals that was part of a user testing scenario in order to fully understand users' workflows to determine duplicate materials.
STEP THREE:
User Testing & Analysis
Once the prototype was built, I wrote out a testing session scenario with tasks we wanted our users to walk through and complete. These tasks were specific to identifying duplicates which would verify process, UI design, and interaction and functionality.
I facilitated several user testing sessions with our users across different organizations. Each user was guided through each task and they either completed it with the desired result or struggled through figuring it out.
After testing was complete, we analyzed the data across each user test session to best pinpoint problem areas, what worked best, and how to provide the best solution.
STEP THREE:
Process Mapping
In order to nail down workflows and process of duplicates, I mapped out user flows of how they would navigate through the duplicate UI.
STEP FOUR:
Visual Design & Interaction
The final stages were applying the full visual design to the duplicate group UI.
Adding in color helped show hierarchy of materials to visually indicate which material is the trusted material.
STEP FIVE:
Interaction Prototype
Along with the high fidelity mockups, I incorporated interaction design into the page utilizing UXPin's prototyping capabilities to demonstrate how the UI should work for engineers.
ACHIEVEMENTS
-
Enabled customers to reduce 2,500-10,000 materials in organizational inventory
-
Duplicate recommendation acceptance rate reached up to 10% for the first MVP release.